"Thailand Travel Shield"


Tourism Authority of Thailand has cooperated with top non-life insurers ; Muang Thai Insurance, Krungthai Panich Insurance and Southeast Insurance gladly to offer “special travel insurance exclusively for foreign tourists” who will travel to Thailand in the form of online insurance which is convenient and provides instant coverage. Additionally, after making online payment, the insurance policy will be sent to the insured’s e-mail immediately. Highest sum insured is 2,000,000 Baht with full coverage including accident, trip cancellation, loss or damage of baggage / personal belongings, accommodation fees in case the airport is being closed, 24-hour emergency assistance by Allianz Worldwide Partners (AWP).

Suitable for : Foreigners who travel to Thailand (Inbound Only)

Area of Coverage : Every area in Thailand


Coverage per Trip Sum Insured (Baht)
Plan 1 Plan 2 Plan 3 Plan 4
1. Loss of life, dismemberment (hand, foot), loss of sight or total permanent disability during the trip from accident Maximum 1,000,000 Maximum 1,000,000 Maximum 2,000,000 Maximum 2,000,000
2. Medical expenses from accident and sickness Actual cost but not exceed 250,000 Actual cost but not exceed 1,000,000 Actual cost but not exceed 1,250,000 Actual cost but not exceed 2,000,000
3. Trip cancellation - Actual cost but not exceed 15,000 Actual cost but not exceed 15,000 Actual cost but not exceed 30,000
4. Trip curtailment - Actual cost but not exceed 15,000 Actual cost but not exceed 15,000 Actual cost but not exceed 30,000
5. Hijacking (2,000 baht for each 12 hours) - Maximum 20,000 Maximum 20,000 Maximum 40,000
6. Travel delay (more than 6 hours) - 3,000 per day Maximum 12,000 3,000 per day Maximum 12,000 6,000 per day Maximum 18,000
7. Loss or damage of baggage and personal effect - Actual cost but not exceed 12,500 Actual cost but not exceed 12,500 Actual cost but not exceed 25,000
8. Baggage delay - Actual cost but not exceed  7,500 Actual cost but not exceed  7,500 Actual cost but not exceed 15,000
9. Personal liability Actual cost but not exceed 500,000 Actual cost but not exceed 750,000 Actual cost but not exceed 1,250,000 Actual cost but not exceed 1,500,000
10. Travel assistance service Maximum 10,000,000 Maximum 10,000,000 Maximum 10,000,000 Maximum 10,000,000
Period of Insurance Premium (Baht)
Plan 1 Plan 2 Plan 3 Plan 4
1-7 days 400 650 950 1,100
8-14 days 550 1,000 1,400 1,750
15-30 days 1,000 1,400 1,900 2,850
31-60 days - 1,750 3,120 3,150
Annual Trip - 6,900 11,500 12,000
The above premium included VAT & stamp duty.

Period of Coverage

Coverage for each trip shall start when the Insured passes the inbound immigration (ID or Passport check point) and carry on until the Insured leaves the outbound immigration ID or Passport check point) in Thailand.


Insurance Conditions


Medical and Travel Assistance Services

* Service provided by Allianz Worldwide Partners (AWP) Allianz Worldwide Partners (Tel. +66 2 342 3255)


Make a Claim

A valid insurance policy protects you against a range of possible misfortunes as outlined in your policy wording. If you suffer a claim event during your period of cover, please contact us as soon as possible by calling us on +66 2342 3255

If you are hospitalized, please contact us as quickly as possible so that we may approve any medical costs incurred and provide the hospital with a payment guarantee.

You must give us any information we ask for to support your claim, such as police reports, valuations, medical reports, original receipts or proof of ownership.

We will settle your claims in Thai Baht. The rate of currency exchange that will apply is the rate at the time you incurred the expense. For your convenience and whether possible, we will pay hospital bills directly with the hospital.

If you can claim from anyone else, we will only make up the difference. If you can make a claim against someone in relation to a loss or expense covered under your policy and you do not get paid the full amount of your claim, we will make up the difference. You must claim from them first.

If you have any queries, please read our Travel Claims FAQs. You may also contact our Claims Department on:



For inbound trip: persons who hold passports and pass thorough immigration by every correct process.

Travel Claim Notification

How do I make a travel insurance claim?

You can contact us for notice by email to claim-TH@allianz.com or call +66 2342 3255. We will send you a claim form and advise you of any document required to action your claim and submit it accordingly together with all documents to us for the process.

What if it's an emergency?

Contact Allianz Worldwide Partners and our team will be able to help you with your emergency. These numbers appear on your Certificate of Insurance and also on our Contact Us page.

How do I do if I’m injured overseas and need to evacuate?

You have to notify directly to Allianz Worldwide Partners, emergency medical assistance service provider, our staff shall arrange for emergency medical evacuation or repatriation to your home country utilizing the means best suited to do so, based on the medical on the medical severity of your condition.

What kind of documentation is required to process my claim?

You have to notify and send us the original documents such as medical receipts, receipts, medical certificate and police’s report. You can find full details in insurance policy

Can I buy more than one policy for the same trip?

No, you can only be covered by ONE policy for the same trip.

Insurance Conditions

How is the period of coverage?

The coverage will depend on period of coverage selected per the schedule which commences when the insured sets off a trip to Thailand and terminates after the insured leaves Thailand, however maximum period of coverage is 60 days per trip.

What is the provided of coverage for the annual insurance policy?

This insurance is suitable for a person who travels to Thailand more than 1 trip per year. The insurance provides maximum period of coverage 60 days per trip, however number of trip to Thailand is not limited.

How old is the insured?

"The insured must be 1-70 years old
(calculation based on birth year (A.D.) )"

Can foreigner purchase this insurance after arriving in Thailand?

This insurance policy will cover only tourist who has purchased the insurance before traveling to Thailand. Therefore, if the insured has arrived Thailand then purchased the insurance. This would be considered default. The purchase and coverage are considered voidable.

Can foreigner who permanently resides in Thailand purchase this insurance?

Foreigner with permanent residency in Thailand is not eligible to purchase this insurance and the coverage will be voidable.

Can Thai who stays overseas purchase this insurance before traveling to Thailand?

Thai who stays overseas is eligible to purchase this insurance providing that such plan must be purchased before the insured travels to Thailand, and the insurance will be continuously covered up to 60 days per trip.

What is the payment method?

Payment can be made by using VISA/Master credit card worldwide.

Who should the customer contact?

- In case of transaction failure.

- In case the customer fails to receive confirmation e-mail or policy schedule

If the customer fails to do the transaction, please contact directly to the Company providing such insurance as follows,

Muangthai Insurance PLC.
Call : +66 2290 3333
Email : MTI_Ecommerce@muangthaiinsurance.com

Krungthai Panich Insurance PLC.
Call : +66 2624 1111 EXT 4772
Email : enquiry-ta@kpi.co.th"

Southeast Insurance and Finance Group
Call : +66 1726
Email : customercarecenter@seic.co.th